Brilliant.

I went to the mall today. I had a couple gifts to purchase. I figured I'd make my purchases, then grab lunch at the food court on the way out. I got what I needed rather quickly, so I browsed in a couple other stores for a few minutes. When I was ready to leave I went to the food court, arriving just after the six school buses unloaded about a million kids. I wonder whose brilliant idea THAT was.

I'd like to write them a strongly worded letter.